CATERING POLICIES
Our team of catering professionals is available to assist you with planning every aspect of your event. Should you desire a customized menu for your event, we will be happy to meet with you to create a unique menu.
Please contact us to make an appointment to create your perfect event.
Phone Number: 713-791-7189
Email: bernie.glenn@hcahealthcare.com
Sincerely,
Your Sodexo Catering Team
Event Planning Guidelines
To serve you in the best possible manner, please follow the lead times on the catering website for any catered function to guarantee your specific order and time. Because good things take time, please give us at least 24 hours to successfully fulfill your event needs. Every effort will be made to accommodate your last minute requests.
Flowers, linen, and china service are available by request and at an additional charge.
Our regular catering hours are from 6:00 a.m. to 4:00 p.m. Late afternoon, evening and weekend functions are available with an additional labor charge.
If you have moved a catered event from one location to another, please alert us to the exact new location to avoid confusion and unnecessary charges.
Modifying your order – You can modify your order on the catering website up to the order lead time for that menu. After that time, modifications to orders must be called in to the catering manager.
Cancellation Policy - To avoid being charged, cancellations or changes to catering orders must be made up to the lead time indicated for that menu.
Substitutions: We reserve the right to vary menu selections when necessary to meet market conditions.
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